The Miller Group

The Miller Group is a social policy, management and research consultancy. We work with government, business and the community and philanthropic sectors.

Our Values

As a successful consultancy for over 25 years we have extensive, in depth knowledge and expertise of each of the sectors in which we work, including the changes and reforms that have been introduced over that time including; the increased demand by all funders for outcome and impact measurement, transparency and accountability, and a stronger focus on prevention and early intervention and client led services.

Our Values

We provide an extensive range of capacity building services including: governance, organisational and cultural change, evaluation and impact measurement, service (re)design, planning and research, amalgamations and mergers, partnership development, stakeholder engagement and management, quality assurance, management support, project and workshop facilitation. See our services for further detail.

We have an experienced team that works closely with our clients to build to their skills and capacities and enable them to achieve their objectives in a changing and increasingly competitive environment.

Our practice is client focused and people centred. It is based on our commitment to ethical practice and inspired performance.

Our Services

We offer NSW Community Sector Transformation Fund Strategic Support

The Miller Group are experts in service improvement and re-design to develop a robust and resilient operational model. Contact the Miller Group to discuss your strategic support needs.

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Our Services

We have a core set of values and principles that underpin all of our services

Client Relationship

We value and respect the knowledge and experience of our clients. We build strong, longstanding relationships with our clients based on the quality of the service we provide.

Transfer of Knowledge

Wherever we can we transfer our knowledge and skills to our client organisations. This strengthens their independence  and ensures the quality and sustainability of the services they provide for their clients.

Accountability & Transparency

In all our work we demonstrate accountability not only to our clients but to our own professional and ethical standards.

Stakeholder Engagement

For positive changes to be embedded and sustained across all areas of any organisation they must be ‘owned’ by all stakeholders. We facilitate environments where the voices and ideas of all key stakeholders are heard and are given value.

What our clients have
to say about us

“We have always been impressed by the Miller Group’s professionalism and understanding of the community sector and workplace. They will continue to be our ‘go to’ for strategy and accountability support.”

CEO — Thrive Services

“We have engaged the Miller Group as consultants for over 7 years. Over that time they have assisted us with strategy, governance, successful tender support, amalgamation, service restructure and expansion. They a great team to work with.”

Kathy Colyer, CEO — Supported Accommodation & Homelessness Services Shoalhaven Illawarra

“From the outset, the Miller Group became an integral member of our multi-agency, cross-sectoral project team. Not just an evaluation expert, Robin emphasised practical, ongoing evaluation strategies that involved all project stakeholders and guided each phase of the project.”

Melanie Rabane, Senior Project Manager — Resilience NSW

“The final report delivered by the Miller Group ensured that the findings and recommendations were easily digested and were quickly adopted by the key decision-makers. This has resulted in embedded change across the whole service. I look forward to working with the Miller Group on many more projects into the future.”

Gail Carroll, General Manager Network Strategy and Services — Meals on Wheels

“We have always been impressed by the Miller Group’s professionalism and understanding of the community sector and workplace. They will continue to be our ‘go to’ for strategy and accountability support.”

CEO — Thrive Services

“We have engaged the Miller Group as consultants for over 7 years. Over that time they have assisted us with strategy, governance, successful tender support, amalgamation, service restructure and expansion. They a great team to work with.”

Kathy Colyer, CEO — Supported Accommodation & Homelessness Services Shoalhaven Illawarra

“From the outset, the Miller Group became an integral member of our multi-agency, cross-sectoral project team. Not just an evaluation expert, Robin emphasised practical, ongoing evaluation strategies that involved all project stakeholders and guided each phase of the project.”

Melanie Rabane, Senior Project Manager — Resilience NSW

“The final report delivered by the Miller Group ensured that the findings and recommendations were easily digested and were quickly adopted by the key decision-makers. This has resulted in embedded change across the whole service. I look forward to working with the Miller Group on many more projects into the future.”

Gail Carroll, General Manager Network Strategy and Services — Meals on Wheels

Get in touch to talk with us about your goals today.

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