Evaluation and outcome/Impact Measurement


  • Undertake both program and organisational evaluation, using fit-for-purpose frameworks and processes to measure the performance, outcomes and impact of the work undertaken.

Frameworks and processes we use, depending on the context and the organisation’s requirements, include the Logic Model,  Social Return on Investment (SROI), Results-Based Accountability (RBA), Most Significant Change, Social and Economic Accounting and Auditing (SEAA), Balanced Scorecard or a combination of these – depending on the organisation’s requirements

  • Use the information identified through this process to build capacity and improve performance so that the team/organisation learns to undertake future evaluation and measurement of outcomes and impact
  • Incorporate good practice principles, including:
    • Co-design
    • Engagement of internal and external stakeholders
    • Development of an Evaluation Plan
    • Use of fit-for-purpose data collection methods e.g. surveys, interviews, focus groups, yarning, verified scales, use of control groups
    • Transfer of learning – building staff skills and capacities to identify and measure outputs and outcomes
    • Build on process and outcome data already collected (i.e. not reinventing the wheel)
    • Link organisational performance (e.g. operations, management and governance) to results
    • Link evaluation and output and outcome measurement to planning
    • How to measure, verify and document outcomes- including using  government required processes such as SCORES and DEX
    • Identification of value created through achievement of outcomes

Get in touch to talk with us about your goals today.